FM Delivery Services

Solution

MML worked with the customer to fully understand their requirements and to identify the critical suppliers and the drivers for change for the ‘tail’ of the supply chain. A category plan was drafted, detailing the contract owner and agreed next steps; i.e. retain/migrate to MML’s supply chain/re-procure.

Once the plan had been agreed, it was implemented by MML’s Procurement and Supplier Management functions. This involved an element of procurement activity to agree contracts, followed by supplier mobilisation (for all tiers of supplier) to ensure that all contractual, operational and administrative processes were communicated and understood. Some of the retained suppliers were offered support to enable them to achieve SSIP accreditation; it is a prerequisite for MML’s suppliers to be accredited.

After go live, MML commenced the agreed Supplier Relationship Management strategy for the ongoing relationship and performance management of the contracts.

Key Achievements

• Customer was able to maintain relationships with their key suppliers
• Consolidation of the ‘tail’ and use of MML’s supply chain helped achieve cost savings
• All suppliers achieve SSIP scheme accreditation

Testimonial

“MML designed a supply chain solution which enabled us to reap the benefits of the ‘best of both worlds’. This satisfied our engineering teams as they were able to continue the relationships with their critical suppliers, but we were also able to achieve savings and efficiencies from the consolidation of the tail of the supply chain.” Property and Operations Manager